Privacy and Cookies Policy

Updated 20th August 2021

Introduction

Clifton College takes your privacy seriously. This privacy policy describes how and why we obtain, store and process data which can identify you. We may update this policy from time to time and shall indicate on the website when changes have been made.

The information we collect

Information is collected from you when you register with us or when you contribute to or use some of the advanced features on the site. The information we collect is clearly set out on the web page on which we collect it.

In addition to our website content management system, WordPress, we may use third party tools and cookies to collect data about how you interact with our site. Most of the data is anonymous, however we may collect your IP address to enable us to provide the best service to our users. If you’d prefer that we not track your interactions you can configure your browser not to accept cookies.

The following cookies collect data on our site:

Custom Cookie: twk_notification_cookie
This is to determine your visit behaviour and show, if enabled, a pop up notification box on the homescreen if you haven’t seen it before. This cookie determines whether you have already seen this box, and does not show it again if you have.

Usersnap
This is a website feedback tool for errors spotted on the website, for internal use only.

Google Analytics
This is a web analytics service provided by Google, Inc. Google Analytics sets cookies in order to evaluate the use of those services and compile a report for us. User data is anonymous.

ResponseTap
Our site uses ResponseTap cookies to show each visitor to our website a unique telephone number by which to call us. We use the information gathered to analyse and understand how people interact with our website. For opt-out information, contact support@responsetap.com or visit http://www.responsetap.com.

Google Ads and Retargeting
Google Remarketing and Adwords cookies allow us to advertise relevant information to users. Remarketing and adwords cookie lists are stored in a database on Google’s servers, which store all the cookie IDs associated with each list.

Why we collect it

We collect information about you so that we can assist in your use of our services. Depending upon your selections on our enquiry forms throughout the site, we may arrange for you to be sent information about the school’s services and events. We will never disclose your details to any third party.

It is in the College’s legitimate interest to collect the information listed above, as we seek to provide you with a tailored experience of our services.

Who we disclose it to

In certain circumstances we may need to disclose information about you if you breach the Terms and Conditions. We may also disclose or access your account if required to do so by law or by any Governmental body.

Data Protection

Clifton College is registered with the Information Commissioner in the UK as a “data controller” in accordance with the provisions of the Data Protection Act 2018. Further details of the registration are available at http://ico.org.uk. Clifton College’s ICO registration number is Z5846821.

Security

Keeping secure the information we hold about you is very important to us and certain sections of the site may encrypt data using SSL or a comparable standard. However, no data transmission over the Internet can be guaranteed to be totally secure. As a result, whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information which you send to us, and you do so at your own risk.

Accessing and updating your personal information

We keep your data for only as long as necessary to fulfil the purposes set out above. We will always let you have a copy of personal information we have about you, should you request it, and you may correct it if you wish. See below for details of how to request this information.

Your data rights

You have a number of rights over your data, namely:

The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
Rights in relation to automated decision making and profiling.

For more information please see http://ico.org.uk.

Questions?

The Bursar is the person responsible for managing how we look after personal information. The Bursar is supported by the Data Protection Adviser (‘DPA’). The Bursar or the DPA can answer any questions which you may have about how we use your personal information. They can be contacted by emailing dpa@cliftoncollege.com.

If you consider that we have not acted properly when using your personal information you can contact the Information Commissioner’s Office http://ico.org.uk.